Shipping policy

PROCESSING TIME

Please refer to the individual product detail page for specific shipping timelines. Please note that shipping times may vary by product. We will provide detailed updates if the estimated delivery date changes.

SHIPPING METHODS

We partner with reputable logistics companies such as FedEx, UPS, DPD, and DHL to reduce your waiting time.

SHIPPING COSTS

Shipping costs will be calculated separately before the shipping. For different regions, shipping costs will apply and vary depending on the package's weight and delivery location.

VAT FEES

For international orders, your country’s customs authority may impose taxes, customs duties, and import fees.
  • For customers in the following regions, all applicable import taxes (including tariffs, customs fees, and VAT) are already included in the product price: US/EU/Japan/Korea/Singapore/Taiwan/Hong Kong/Mainland China/Macau/United Kingdom/Canada/Australia/Switzerland/Norway/New Zealand.
  • For all other countries/regions, customers are responsible for any import taxes, duties, or customs clearance charges that may apply upon delivery. ACCELaser follows standard international shipping practices and does not collect these fees on behalf of non-listed countries.

IMPORTANT NOTES
  • Address Accuracy – Please double-check your shipping address at checkout. Once an order has been shipped, we cannot reroute the package to a different address. ACCELaser is not responsible for delays, misdelivery, or losses caused by incorrect or incomplete contact information.
  • Damaged or Incomplete Orders – If your package arrives damaged or items are missing, please email us at info@accelaser.com within 48 hours of delivery, with clear photos and/or videos showing the issue. We will assist you promptly.